Contact Us

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Have a comment or question? Please visit our FAQ page or use our feedback form to share your opinion or get your answers.

Telephone Information

(800) 371-5465 (LINK)

For personalized commute planning and Metrolink information, call the Customer Service Center at (800) 371-5465 (LINK). Recorded Metrolink schedules are available 24 hours a day and operators are available Monday-Friday from 6:00 a.m. to 10:00 p.m. and Saturday-Sunday from 6:30 a.m. to 8:00 p.m.

Speech and hearing impaired customers

Please call (800) 698-4833 (4TDD).

Walk-up Information

Get face-to-face with a representative.

The Metrolink Information Center in Union Station provides Metrolink and connecting transit information Monday-Friday, 6:30 a.m. to 6:30 p.m.

Administrative Office

Physical Address:

One Gateway Plaza, 12th Floor
Los Angeles, CA 90012

Phone: (213) 452-0200
Fax: (213) 452-0429

Mailing Address:

P.O. Box 531776
Los Angeles, CA 90053-1776

Media Inquiries

Phone: (213) 452-0200
If you are a member of the news media and are looking to get footage of Metrolink trains or stations, please contact Sherita Coffelt at (213) 452-0318 or

Filming Inquiries

Did you know that filming is permitted onboard Metrolink trains or at our facility properties? Please contact Charlene Ariza at (213) 452-0204 or for more information. Click here to see our Onboard Filming Guidelines.

Filming is also available at many locations along the Metrolink right of way. Please contact Christos Sourmelis at (909) 392-8463 or for details. Click here to see our Right-of-Way Filming Guidelines.

Note: Filming requests will take up to 2-4 weeks for processing prior to your production shoot.