Contact Us

Online Comment Form

Have a comment or question? Please visit our FAQ page or use our feedback form to share your opinion or get your answers.

Strategic Plan Survey

Metrolink is charting where we will go in the next ten years through our Strategic Plan. Your insight will help to prioritize our vision. We invite you to take part in the process.

Telephone Information

(800) 371-5465 (LINK)

For personalized commute planning and Metrolink information, call the Customer Service Center at (800) 371-5465 (LINK). Recorded Metrolink schedules are available 24 hours a day and operators are available Monday-Friday from 6:00 a.m. to 10:00 p.m. and Saturday-Sunday from 6:30 a.m. to 8:00 p.m.

Speech and hearing impaired customers

Please call (800) 698-4833 (4TDD).

Walk-up Information

Get face-to-face with a representative.

The Metrolink Information Center in Union Station provides Metrolink and connecting transit information Monday-Friday, 6:30 a.m. to 6:30 p.m.

Administrative Office

Physical Address:

One Gateway Plaza, 12th Floor
Los Angeles, CA 90012

Phone: (213) 452-0200
Fax: (213) 452-0429

Mailing Address:

P.O. Box 531776
Los Angeles, CA 90053-1776

Media Inquiries

Phone: (213) 452-0200
If you are a member of the news media and are looking to get footage of Metrolink trains or stations, please contact Jeff Lustgarten at (213) 452-0318 or

Filming Inquiries

If you are not a member of the news media and would like information regarding filming on Metrolink trains or at stations, please contact Charlene Ariza at (213) 452-0204 or