ii
2
3
1
4
5
8
6
9
7
10
How it all began
4
Message from the Board of Directors
1
Metrolink steps up in Northridge earthquake aftermath
8
Who we are
2
Holiday Toy Express
®
comes to town
10
Paving the way for more connections
12
Tragedy strikes the Metrolink family, sparks safety innovation
14
Reducing emissions and congestion one car at a time
38
Chatsworth collision inspires safety transformation
18
What's next
42
Focusing on customers
30
Timeline 46
System maps
48
Sources 50