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20th Anniversary Report
Message from the Board of Directors
On Oct. 26, 2012, Metrolink celebrates 20 years of providing transportation solutions to
Southern Californians. In 1988, Southern California commuters voiced a need for commuter
rail service as an alternative to the widespread gridlock in our region, and transportation
officials from five counties banded together to make it happen. Metrolink has grown
tremendously, from transporting around 939,000 riders during fiscal year 1992-1993 to
more than 11.9 million riders in fiscal year 2011-2012. Sixty-five percent of passengers
surveyed after Metrolink's first year of service said that they drove alone before Metrolink's
debut. Today an estimated 8.5 million weekday automobile trips are removed from the
road each year because of the service Metrolink provides.
Throughout its history when the public needed a solution, Metrolink rose to the challenge,
whether that meant extending service lines like we did after the 1994 Northridge earthquake
when freeways collapsed or introducing Bike Cars in 2011 to accommodate growing demand
for bicycle storage on trains or adding service on the Ventura County and Antelope Valley lines
during the Interstate 405 closures in 2011 and 2012. Metrolink has grown from operating 24
weekday trains in 1992 to 163 weekday trains in 2012.
Our on-time performance has steadily improved and remains above 93 percent despite the
increase in the number of trains operated over the years.
Metrolink continues playing a greater role in meeting the region's transportation needs. There
are several future projects on the horizon that will allow us to serve a larger area and operate
even safer, more efficiently and in an environmentally friendly manner.
This report is the story of how our agency came to be and how we've grown over these 20
years to become a safety and customer service leader in the rail industry.
Metrolink, where safety is foundational, is well on its way to becoming the safest passenger
railroad in the United States, a goal we expect to meet before our next birthday.
--Richard Katz, Chairman, on behalf of the Metrolink Board of Directors