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43
20th Anniversary Report
10
CHAPTER
What's next
Metrolink has grown tremendously since our first day of service in 1992. Our agency continues to improve
because of support from the people of Southern California, regional transportation commissions, state and
federal lawmakers and regulators, and the extraordinary employees and contractors that work hard every
single day so Metrolink can continue to operate safely and smoothly to give our customers the commute of
their dreams.
Metrolink has faced serious challenges, but we have learned from and overcome them to make our system
safer, more efficient and more reliable. The agency will continue to foster an environment where employees
and contractor co-workers can do their part to drive our safety culture to the next level, ensuring safe
and optimal service performance. Metrolink employees and contractor co-workers are the lifeblood of our
agency, always working tirelessly to provide exceptional service to meet the needs of Southern California
commuters.
Metrolink will continue to work with transportation officials in the region to make the commuting experience
for passengers as seamless as possible, coordinating with other rail, bus and shuttle providers to offer
convenient connections. The agency will continue pursuing partnerships that will allow us to provide current
and future commuters more incentives to leave their cars at home and join Metrolink in reducing emissions
and congestion in the region.