BE TRACK SMART — SIX THINGS TO KNOW
- Look twice.
Look both ways and listen before crossing the tracks. Expect a train at any time and from either direction.
- Heads up.
Avoid dangerous distractions such as texting, loud music or headphones that would prevent you from hearing an approaching train.
- Stand back.
Always stay behind the line at train stations. Enter or exit a station platform at designated areas.
- Stay off the tracks.
Train tracks, bridges and yards are private property. Never walk, bike, skateboard or run on or along the tracks; it’s illegal and dangerous. Cross only at designated rail crossings.
- Just wait.
Don't ever try to "beat" a train. An approaching train is closer and moving faster than you think. Wait until the gates are up and lights have stopped flashing, they may be down for a train approaching in the other direction.
- See something? Say something.
Report suspicious packages, activities, and/or persons by calling 911, or 866-640-5190
As a passenger, and even as a motorist, there are specific things that you can do to help us achieve our commitment to making sure that everyone who interacts with our trains does so safely:
- Always pay attention to announcements made by the train crew.
- Always use the handrail when boarding and leaving the train. Please watch your step.
- Always hold the handrail when climbing or descending the stairs on board the train or at the station.
- Always use the set handholds when standing or moving with the train car.
- Always store your belongings under your seat or on your lap, not in the aisles.
- Once onboard the train familiarize yourself with the emergency exits and emergency procedures poster.
- Always strap your bicycle in the bicycle storage area. Only two bicycles may be stored at each location. If space is not available, please move your bike to the adjacent cars.
- Always collect all of your belongings and move toward the exit as soon as your station stop is announced.
- Never lean on the doors or hold them open.
- Never put your hands or any objects between closing doors.
- Never run on or toward the station platform.
- Always wait behind the line while standing on the platform. Do not cross the line until the train is stopped and the doors open.
- Train stops are brief; board immediately.
- Never try to board a train: once the departure whistle blows, when the 'doors closing' signal sounds or when train crews announce the train doors are closing.
- Never ride bicycles or skateboards on the platform, for the safety of other passengers.
- Pay attention to any audible/visual announcements from station message boards regarding delays, warnings, or other information.
- Please do not drop off passengers in areas designated as "Bus Lanes".
- We ask that passengers requiring boarding assistance wait at the top of the access ramp located at the end of the platform.
- Always cross tracks at a designated crossing.
- Always look both ways before crossing train tracks.
- Never stop your vehicle on the tracks.
- Always expect a train, on any track, at any time and from any direction.
- Never cross the tracks when the signal indicates that a train is coming. Flashing lights and ringing bells mean STOP and wait for the train to pass. NEVER walk under or around pedestrian gates.
- If your car stalls or stops on the crossing for any reason, get yourself and any passengers out and away quickly.
- Either underneath the crossbuck sign or on the silver bungalow (box) located near the crossing, you can find information about the street name, railroad milepost number, Department of Transportation identification number and letter (“DOT 123456X”), and an emergency phone number to report safety or security issues at a crossing.
- Remember that approaching trains are always closer and moving faster than they appear. Always yield the right-of-way to a train.
Automated External Defibrillators (AEDs)
There is an AED located on board every Metrolink train operating systemwide. An AED is a portable electronic device that automatically can diagnose certain life-threatening cardiac conditions and can treat them through the application of electricity. To view the Red Cross AED demonstration video, click here.
Increasing the awareness of the potential dangers that exist at highway-rail grade crossings is an integral component of our safety education program. Therefore, we partner with Operation Lifesaver to maximize our impact on preventing highway rail grade crossing collision and trespass prevention.
Operation Lifesaver’s mission is to end collisions, deaths and injuries at highway-rail grade crossings and on rail property through a nationwide network of volunteers who work to educate people about rail safety.
Operation Lifesaver regularly provides speakers on railroad safety to visit with community groups, motorists, emergency responders, schools and professional drivers. To request a speaker, please use Metrolink's Safety Speaker Request Form or visit California Operation Lifesaver (http://www.caol.us/)
Southern California Rail Safety Team
The Southern California Rail Safety Team is comprised of multiple railroads and governmental agencies, including Metrolink, BNSF, Amtrak, Union Pacific, Federal Railroad Administration, California Public Utilities Commission, OCTA and law enforcement agencies coming together to work toward the same cause — grade crossing safety.